Out with the old...in with...???

Okaasan's care home service provider changes.
What a Balls Up.

Another big meeting yesterday.
Looks like the new company hoped to take over the contract and use the existing staff. But the staff are loyal to the old company, because it rescued them from a previous company that went bankrupt...

Some families (like us) have signed with the new company.
Some families have stayed with the old company.
The Old company hopes to open another home, elsewhere in the city - and some families plan to move their elderly to that.
And information about the elderly residents can't be shared between the staff of the different companies - for privacy legal reasons.

And from April 1st there will be staff from TWO different care companies operating on the same floor!! But the old company staff won't be allowed to stand behind the nurse station counter or use those call machines etc, using a telephone system instead.

Yes. That's right.

30 elderly residents on the same floor, using the same shared lounge, toilets etc - will be under the daily care of different company staff....
Can't fathom how THAT will work.
If an old person falls in the toilet and the staff from the "other" company come running, will they actually step away and NOT help?

There were no clear answers at the meeting yesterday. 

While Dear Son enjoyed all of that, I actually did the Okaasan visit.
Bundled her up in her coat and took her for a wheelchair trip round the local streets, to the cafe in the convenience store for a drink.
She is pretty passive now. Happy in a way. But just looks around at life.
NO interest at all in buying a women's magazine - so strange that she used to live to buy and read these magazines just a few years ago. Now, no interest.
We stopped to look in an antique shop window and the friendly owner came out for a chat...Okaasan told him she had been born in Tokyo....a lady who has always felt GREAT pride in her Kawagoe birthplace. Definitely NOT Tokyo. I was surprised...
Such familiar things are falling away from her? Magazines? Birthplace?

Back in the care home I left her with a cup of coffee in front of the TV and joined the families for the Balls Up Meeting.

What a mess.

I just hope that Japanese people being so Japanese - the actual day to day care on the 10th and 11th floors will go well - because they staff of the two different companies will cooperate with eachother. 
But it's a strange situation